Media Coverage

The Bull Market Isn’t Making All Clients Happy

May 21, 2014 // The Wall Street Journal

Financial advisers who think they can coast as a bull market fattens clients’ portfolios may risk losing those clients. New data suggests that may be playing out.

Strong Markets Prop Up Wealth Industry

May 21, 2014 //

The wealth management industry had a strong 2013, but advisors have rising markets to thank, not skill. Average AUM and revenues grew throughout the year. In fact, total assets increased by 11% between 2012 and 2013, and total revenue increased by 6%,

The Keys To Client Retention

January 16, 2014 // Forbes

Retaining clients is one of the most important components of a successful advisory practice. After all, there are costs associated with obtaining new clients, and to lose them results in not only lost revenue, but makes the entire endeavor a waste of time.

Study Explores Ways To Keep Clients

January 15, 2014 // Financial Advisor

Financial advisors who retained 95 percent of their clients increased total assets under management by 25 percent over a four-year period, versus a 12 percent increase in AUM for advisors who retained 80 percent of their clients, says a recent PriceMetrix study.

Why You Can’t Stop Courting Your Clients

January 15, 2014 // Financial Advisor IQ

Consumer-focused website Main St. says there’s a pattern to most advisor-client relationships. For the first year or so, the advisor is super-solicitous and quick to reach out with notes and phone calls — “Is everything OK?” “Can I get you anything?” As time goes on, however, the communications grow less frequent, cooler, and before long the client has been shunted over to an assistant for most “points of contact” with the firm.

6 Traits of Highly Successful Advisors

January 14, 2014 // ADVISOR.CA

Now, a study by PriceMetrix finds advisors with higher client retention rates grow their assets and revenue faster than their colleagues.

Don’t Bet the Farm on NexGen Clients

January 14, 2014 //

Lately the industry’s been a bit obsessive over “the great wealth transfer” and how advisors can appeal to Next Gen investors. But a new PriceMetrix study shows these clients are not as coveted as previously thought.

Time Is Of The Essence- PriceMetrix Looks At Client Retention Strategies

January 14, 2014 // FamilyWealthReport

There are distinct stages of a client relationship, and so advisors should be aware of when they need to up their game to truly differentiate themselves from the rest, says Doug Trott, president and chief executive of PriceMetrix, which has released a new report outlining top strategies for client retention.

Which Clients Will Jump Ship?

January 13, 2014 // ADVISOR.CA

Set your fees wisely and pursue wealthier clients to keep book turnover down, says a report by PriceMetrix.

5 Secrets for Client Retention

January 13, 2014 // Financial Planning

The first year of an advisors’ relationship with a client is the easy part. It’s the second, third and fourth years that are much more critical to achieve long-term retention, a new study finds.